City Sightseeing Budapest Hop-On Hop-Off Tours, Budapest

1.4
#82 of 239 in Tours in Budapest
EUrama Travel Agency organizing full and half day quality tours in Budapest and Hungary.

EUrama Tours

- City Tour

- Grand City Tour

- Parliament Tour

- Parliament & City Tour

- Parliament & Grand City Tour

- Hop on Hop off Boat tour

- Folklore Evening Tour

- Discover Szentendre

- Szentendre & Visegrád Tour

- Puszta Tour

- Royal Tour

- Danube Bend Tour

- Balaton Tour

Other Services

- Bus renting

- Private Tours

- Guide Service

- Room reservation

- Interpreting service

- Transfers

- Conference organising
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City Sightseeing Budapest Hop-On Hop-Off Tours Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 2.5
1,153 reviews
Google
2.8
TripAdvisor
  • We decided to use this service in the two days we were in Bucharest. Taken option with night tour, boat trip and bus leading to the castle. Paid The first day all nice, the second one looked the same, however, when we went to pick up the bus to the castle sn started the problems. We show the tickets and they tell us that nn was written nothing, and that we were not entitled to that service. We stand in line, I look for the receipt that shows how much we paid and therefore what was understood. It was marked the boat trip that was included in the package that had everything. These guys, who seemed nervous before, insisted that they had cheated on us and that we were not entitled to the bus. One girl asked me who had sold us the tickets, even implying 'did black people sell it to you?' I thought this comment was very racist, but nn I commented. I explained where we bought it. But nothing... among the people with them who snubbed and did not listen to us we missed a bad word in Italian, not directed at them working, but at the situation. Besides, if we had given a note as we falsely said what fault we had? the disruption was of their company that in the two days had made us get on and off the buses checking also the barcode. I found the receipt and the ATM receipt and showed it. We had paid for the most expensive package and it was including the bus X the palace. The girl came back in her footsteps but in the meantime one of the boys started screaming and telling everyone that we were rude, because of the bad swear. We apologized, indeed tried to do it but that boy walked away as we approached as if we wanted to attack him. He behaved like his colleagues, and that is, as a capricious child. And what's more, the bus driver didn't want us to get on. A disservice and a lack of complete professionalism. Let's admit we were wrong, we shouldn't have got angry and said that bad word, which was a leap at the time and which I repeat was not directed at them. They had already googled the meaning instead of making sure that what we were saying was the truth. We had already decided to give up taking the bus but a guy told us that we could come back and take the next bus. He apologized and told us it was 'always like this'. Budapest is a beautiful city and it wasn't this sleazy episode that ruined our holidays. All other operators of the big buses and boat professional and kind. Only these guys in the bus weren't, maybe because they're kids.
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  • Yesterday as my elderly mother and I were getting off we had the door shut in our face and separating us from my sister. Driver would not open the door EVEN THOUGH HE WAS NOT MOVING OR JOINED THE TRAF...  more »
Google
  • If I could, I would have given this company a 0 rating. Have used hop on and hop off all over the world and have always found them reliable. This company claims 20 min. Frequency, but literally do not follow a schedule. They blame it on traffic, but the reality is the unscheduled 15-20 min. Cigarette breaks. On a two day pass, we were only able to use it three times and in all cases had wait times of 40-60 min. The last straw - they claimed that the last bus left point 1 at 17:30 and finished their run at 20:05. They purposely arrived 20 min. late at stop 17 than took a 15 min. Cigarette break and ensured a late 17:45 arrival at stop 1 and announced we are done. DO NOT use. Other companies seem to run more frequently and have more people on the ground to help.
  • The buses stop for too long. All the points worth visiting are easily accessible through tram and subway. Did not get picked up at the designated spot either at the last designated time. Had to walk back to the hotel. Invest in a public transport pass instead
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